Thank you for choosing to shop on-line at Casa Mondella.

CARING FOR YOUR ORDER

Casa Mondella insures your order until it is delivered to you, all items are sent out with a tracking code.

CHANGE OF MIND

We are pleased to offer a refund for your ‘change of mind’ purchases.  

All ‘change of mind’ items are to be returned to us within 14 days of receipt. We are unable to accept items that have been used, damaged, or not in the condition they were when sent out to you, or which are returned after 14 days.

Unless faulty, all earrings are non-returnable due to hygiene reasons.

REFUNDS

Refunds are credited to your credit card or PayPal account.

HOW TO RETURN YOUR PARCEL

Firstly, please send an email advising of the items you wish to return. 

Please send your parcel  to us with Australia Post ensuring there is a tracking number.  Upon receipt and confirmation goods in in same condition as when sent out, you shall be refunded for the cost of goods plus Australia Post costs of returning.   

Confirmation email shall be sent to you advising you when you are refunded. 

Should you have any questions please call 0417514291 or email casamondella@gmail directly.

Thank you for choosing to shop with Casa Mondella and we hope you are happy with your purchases.

ADDITIONAL PROTECTION

You also have the benefit of all consumer warranties under Federal and State law.